Privacy Policy

Our company is aware of the importance of ensuring the confidentiality of personal data and is committed to the continuous improvement of the system for the protection of personal data.

This Privacy Policy defines and regulates the provisions for the collection, storage and use of personal information through the site and informs you about how and what data about users is collected and processed by our website, as well as about your rights to exercise control over the information transmitted to us information.

This Privacy Policy does not apply to sites accessible via links from this website.

Collection, processing and use of data about users of the site

The processing of personal data is carried out by the Company to the extent necessary to achieve the objectives specified in the Consent to the processing of personal data (hereinafter referred to as the Consent), in compliance with the requirements of the legislation regarding confidentiality and ensuring the security of personal data during their processing and protection personal data.

The processing of personal data is considered any action or set of actions with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

Purposes of personal data processing:

  • To communicate with the user, including to resolve a user-defined question and provide the information requested by the user;
  • In order to provide the user with comprehensive and effective advisory support;
  • In order to ensure the monitoring of the safety of drugs, including ensuring the issuing quality control of drugs, performing the functions and duties assigned to our Company by the current legislation;
  • To fulfill other requirements of the current legislation.

The Consent is valid for the period of the Company’s storage of personal data established by the legislation. The storage of personal data is carried out no longer than the purpose of processing personal data requires unless the period for storing personal data is established by applicable law. You are entitled at any time to receive confirmation of the processing of your personal data, as well as any other information related to the processing of your personal data in accordance with the procedure established by the Personal Data Protection Act. In the case of such processing, you have the right to become acquainted with the processed personal data, as well as information about the processing purposes, the category of the data being processed, actions with data, data recipients and guarantees for transferring data to third parties, processing time, sources of data acquisition, availability of exclusively automated data. You are also entitled to receive a list of processed personal data.

In the course of your browsing the site and performing certain actions on the site’s pages (filling out feedback forms), the Company may request your personal data and process unidentifiable data about site users.

Personal data include:

  • Full Name;
  • Contact phone number;
  • E-mail address;
  • Address information;
  • Other information necessary to achieve the goals defined in this Policy.


Cookies are small text files that are created on the hard disk of your computer during the use of the site, and which collect certain information about you. These are temporary files that do not contain personal user data. The duration of a cookie may vary: from the duration of a browser session or to several years.

These files can be used by us for statistical purposes and to optimize the site.

You can set your browser to accept all cookies, reject all cookies or notify you each time cookies are offered, allowing you to decide whether to accept them each time. You can read more about cookies and their settings in the “cookies” section of your browser’s Settings.

Reporting and statistics

We use Google Analytics technologies and services to collect anonymous data about visitors to our site, such as browser version and device type, screen resolution and page browsing time.

This information can be used by us for statistical purposes and to optimize the site.

Control over personal data

You can limit the amount and nature of personal data that the Company receives from you if you decide not to provide this information to the company in full, for example, do not enter your personal data in feedback forms on the Company’s website. Some services of the Company’s website may be performed by the Company only if you provide your personal data by filling in all the required fields of the relevant feedback form or questionnaire.

In addition, you have the right not to give Consent or revoke your Consent to the processing of personal data at any time by submitting the relevant written notice sent to the address of our Company.

Consent is granted for the implementation of any actions with regard to personal data that are necessary or desirable to achieve the above objectives, including for transmission over the Company’s internal network, transmission over the Internet (including transmission to third parties), the collection, systematization, recording, accumulation, extraction, use, depersonalization, blocking, deletion, destruction of personal data and carried out no other actions with personal data in accordance with the current legislation.

With your support and with your consent, we hold the storage of accurate and updated personal data. You may request to delete, correct or supplement your personal data if they are incomplete, outdated, inaccurate, or if the Company does not have the right to process this data in accordance with the procedure established by the Personal Data Protection Act. You have the right to file a complaint with the supervisory authority if the Company violates your rights in the field of personal data processing in any way.